Who Takes Initiative at Your Business to improve service, morale and improve efficiency:
A word of caution: just because you own your business doesn’t mean you are the only one who can come up with good ideas and take the initiative to save money on how you are delivering service, or make a process more stream lined and efficient.
Some of the best ideas that were implemented in my business were ones that employees, managers or fellow restoration owners gave me the idea for.
More on this in a future blog. For now here are a few tips from 1001 Ways to Take Initiative at Work (by Bob Nelson) that you should find interesting and helpful:
- Making a suggestion concerning the area where you work is a good idea. Why? Because it’s likely you know the area well, and therefore you’ll probably make a good decision. You’ll want to look for ways to save money, improve a service or streamline processes. Think about your ideas, and if possible, test them out.
- If you’re going to make a suggestion, make sure you also have a way to implement it. Nelson says that you need to be careful that your suggestion doesn’t inadvertently come off sounding like a complaint. Think your plan through. Who would be involved? How much would it cost? What are the benefits? Then volunteer to work on bringing the idea to fruition.
- Develop yourself as a “suggestor.” Think about the possibilities and try to come up with at least two suggestions per week—even if you end up not pitching them. Carry a pad and pencil with you so you can jot down your thoughts. You’d be surprised at the great ideas that people think of that are lost in the minutiae of the day because the person didn’t take the time to write them down.
- Be supportive of others’ suggestions when you think they are good ideas. This will help you develop important alliances at work—and the goodwill of your co-workers when you launch your own suggestions.
And here are some great quotes that tie in to taking more initiative at work:
We either make ourselves miserable, or we make ourselves strong. The amount of work is the same.—Carlos Castaneda
I don’t like to do just the things I like to do. I like to do things that cause the company to succeed. I don’t spend a lot of time doing my favorite activities.—Michael Dell
Do not wait; the time will never be “just right.” Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.—Napoleon Hill
P.S.: This may be a great article to post on your bulletin board or read some excerpts from during your next staff meeting.