Stand Out on This Week’s Video Blog

How do you stand out from your competition? In this week’s video I am standing in front of some tourist shops and they all look the same. It got me thinking, how do we as restoration contractors make our business stand out so that adjusters, agents and other...

Customer Service on This Week’s Video Blog

I shot this short video just after leaving a restaurant in Kansas City. They provided outstanding customer service! Watch this week’s video blog for tips and techniques on how you can sharpen your customer service. Learn how to make your customers feel like...