Hoarding and the Restoration Contractor

Learning Objectives

In 2013 Hoarding was entered into medical journals as a recognized disability. The result has led to greater research and understanding into this very disruptive and debilitating problem facing so many in our society. It has become a real issue for cities, social housing, landlords, and communities along with posing significant issues for insurers and restoration contractors.

This course will help those involved in the Restoration and Remediation Industry to understand more about why this type of work needs to be done and how to do it in a way that is compassionate but effective.

This course will be of value to Disaster Restoration and Remediation Techs, Estimators, Project Managers, and others involved in disaster restoration.

We discuss aspects associated with this type of work, such as:

  • What may lead so many to suffer with this addiction to collect things and how it affects how we do this type of work
  • Identifying the difference between hoarding, collecting, or just plain squalor
  • What cities and communities are doing to deal with these situations
  • How this is being handled by our legal system and some of the liabilities associated with it
  • How and when the Broker and Insurers get involved
  • Sorting the restorable from the non-restorable
  • The Hoarding process, from the initial inspection, to the contents, disposal and property restoration. Dealing with a hoarding situation involves so much more than your average claim. This type of work requires a unique approach that, unless you have dealt with it in your own life or studied the disability, is very difficult to understand and requires a unique expertise.

Prerequisite Training required: None required

Training Time: This is a half-day course; 3.5 hours

Note: Retail per attendee $750 which also includes any course handouts. To qualify for IICRC CEC credits, students must complete the sign-in and sign- out sheets provided and keep the Certificate of Attendance that will be given for proof of training, that the IICRC may require at time of students IICRC renewal.

About your Instructor:

Art Johnson

Art Johnson CR, WLS, CLS, started in the Restoration industry in1988. He went from a 2-person company doing carpet and upholstery cleaning to assisting in the growth of one of western Canada’s largest, independently owned, full service restoration companys. Basically he went from a one-man tech to Senior Operations Manager and Trainer.

Art is a Certified Restorer (CR), a Water Loss Specialist (WLS), a Contents Loss Specialist (CLS), an IICRC Master Restorer and Cleaner, and a Certified Value Builder. Art has proudly served on, and for a time, chaired the Water Loss Institute, co-chaired the Restoration Council, along with serving as the Environmental Chair for the RIA.

He is the proud recipient of the RIA 2011 Industry recognized, Martin L. King award for outstanding service to the industry.

Art has extensive training and experience in all aspects of the restoration industry and is passionate about training and helping others transform their business to obtain their goals.

Contact us today for more details!