Crucial Conversations Online Course: Multi-Day Online Training Course

Learning Objectives

The Crucial Conversations Online Training Course teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. Attendees learn the dialogue skills, as demonstrated by top performers, that empower them to talk with anyone about anything, helping reach alignment and agreement on important matters.

These skills turn into behaviours that improve decision-making, commitment to action, productivity, and relationships. As these behaviours become consistent, they empower organizations, teams, and individuals to develop high-performance cultures based on trust and respect.

Course Outcome

During this intensive training program we help students create a customized set of action items for the role they are responsible for, along with giving them the template to create a proven path for success in their speciality contracting business.


In this Training Course participants will learn:

  • How to talk frankly about high-stakes, emotional, or risky topics and foster alignment and agreement at all levels of their organization
  • Speak persuasively, not abrasively
  • Foster teamwork and better decision-making
  • Build acceptance rather than resistance
  • Resolve individual and group disagreements
  • Improved individual and team productivity and quality of work
  • Reduced passive-aggressive behaviours with increased trust among teams
  • Increased likelihood of resolving problems with colleagues, including observed violations, by speaking up
  • Greater project efficiency through accelerated, collaborative decision-making
  • More unity and commitment when executing decisions

Training Time:

This online course delivery and activities will take twelve (12) hours to complete.

The course includes ten (10) online on-demand e-learning lessons modules plus assessments. It is self-paced (i.e. 3 hours a week over four weeks). You will have access to this course for sixty days.

Course participants will receive an online toolkit with a model card, ebook, online workbook, and will receive a Completion Certificate after completing the program.

Note: Retail per attendee $750 which also includes all of the above

  • Price shown is for the training of one student
  • Prices may vary if this course is bundled with other training courses purchased at the same time
  • Prices may vary if multiple people from the same company purchase this training at the same time
  • Fee includes: course material and handouts
  • All prices will have applicable taxes applied

INSTRUCTORS: Training Delivered Online

You will have on-demand access to the proven dialogue skills of top performers.

This course is designed with cutting-edge instructional methods and with a best-in-class learning platform to deliver an interactive training experience that creates real change.

Included with Crucial Conversations Online Training:

  • 60 days of full access so you can learn at your own pace
  • Access to tools and resources to help you apply your newly learned skills
  • A digital toolkit and model card, an MP3 download of additional stories and tips, and a digital version of our New York Times bestseller

Contact us today for more details!