Blog

Maintain Your Equipment on This Week’s Video Blog

Watch this week’s short video filmed at a Motorcycle and Classic Car Show as I encourage you keep your equipment looking good.

Too many of us don’t do the simple things such as keeping equipment clean……let alone doing regular maintenance.

Maintain your equipment and it can last you many, many years!

P.S.: Are you on Facebook? If so, give my page a like and stay in touch with me there: www.facebook.com/YourRestorationCoach

The Importance of Wording on This Week’s Video Blog

Is your documentation scaring customers?

“Contract” can be a scary word to some customers and we have to be careful when we use it.

In this week’s video blog, I’ll give you tips on how to create user-friendly titles for your documentation.

P.S.: Let me know if you plan on re-wording any documentation after watching this video. I’d love to hear your feedback!

Have Fun on This Week’s Video Blog

When was the last time you had just a plain good old fun day?

Let me tell you from experience……it does you a world of good!

Watch this week’s short video blog while I encourage you to block off a day to just go have some fun, just before I ride off on a Harley 🙂

P.S.: You can share this post by clicking on the icons below. Thanks for sharing!

What is Vital on This Week’s Video Blog

What is vital in our business?

In our business……the disaster restoration and environmental remediation business, it is our people.

In this week’s video blog, I’ll be giving you some tips and advice to help you understand and develop your employees.

Give your employees what’s vital to them and watch your business prosper!

P.S.: Are you on Twitter? If so, connect with me on Twitter at: twitter.com/DanMurray_CR

Weak Links on This Week’s Video Blog

Where are your weak links?

Even with all the technology we have today, there can still be connectivity issues.

Watch this week’s video blog as I give tips which will help your business grow and retain its value.

We are only as good as our last job……make sure that you don’t drop connections unnecessarily!

P.S.: Share this article with anyone you think would benefit from it!

Customer Service on This Week’s Video Blog

I shot this short video just after leaving a restaurant in Kansas City. They provided outstanding customer service!

Watch this week’s video blog for tips and techniques on how you can sharpen your customer service.

Learn how to make your customers feel like they’ve had the best service in years!

P.S.: Did you know Social Media can help improve your customer service? Check out our Social Media Packages.

Storehouse on This Week’s Video Blog

Driving through the prairies in Western Canada you see many storehouses.

What is in your storehouse? Do you have enough reserves to get you through tough times?

Watch this week’s video blog for tips on how to fill your storehouse. When you have a few good months make sure you are squirreling some away!

P.S.: Let me know how this week’s video has helped you. I’d love to hear your feedback!

Right Things, Right Time on This Week’s Video Blog

Be prepared to play the right game at the right time.

Too often we get caught up in promoting technology and equipment……this is the same game being played by your competitors.

In this week’s video blog, I challenge you to change up the game. Address your client’s needs……not your needs.

You’ll be on your way to more success than you could ever dream of.

P.S.: If this has helped you, consider sharing this video blog with your friends. You can share it using the sharing icons below the blog post or ask them to sign up via email at the bottom right hand corner of my home page.

Consistency on This Week’s Video Blog

In this industry it is important to have consistency in the work your technicians perform.

Is your business consistent in how you deliver quality customer service?

Watch this week’s video blog to learn how to weed out the inconsistencies.

I will be giving some tips and examples of what to look for.

P.S.: Share this video blog with anyone you think would benefit from it.

The Wrong Way on This Week’s Video Blog

In this video there are two signs over my shoulder that both clearly say “Wrong Way.”

Too bad we didn’t have signs that clear and precise in dealing with our own businesses.

In this week’s video blog I am going to give you some tips to make sure you’re headed the RIGHT way.

You can be sincere in what you’re doing……but be sincerely wrong!

P.S.: Let me know how this week’s video has helped you. I’d love to hear your feedback!