In this week’s video I am on a bit of a rant about customer service.
I am just leaving Las Vegas after attending a conference and I find that Vegas is becoming really expensive and nickel-and-diming everything. Do you feel that way too?
I already received an electronic copy of my hotel bill via email, but there’s no customer survey…… just thanks for your stay, here’s your bill.
Let’s learn a lesson here…… what are you doing to ensure you get feedback from your customers?
Watch this week’s video for tips on how you can ask for feedback.
P.S.: Let me know if the tips in today’s video helped you in the comments below!