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Creating Customer Experience on This Week’s Video Blog

What are you doing to create a WOW customer experience in your business?

In this week’s video, we talk about creating a loyal customer base and capturing the market place by putting the “extra” on the ordinary.

You can learn things from outside sources. Look for ways to create loyal customers, branding and create experiences for people that deal with your business every day.

P.S.: What are you doing to create a WOW customer experience? I’d love to hear your feedback!

Building a Fort on This Week’s Video Blog

In this week’s video I encourage you to build a fort around your customers.

Build a fort around them so your competitors don’t get a chance to overtake them and claim the land!

How do you build the fort? Give outstanding customer service.

Want to know how you can lock customers in for life……watch this week’s video blog.

P.S.: Let me know how this week’s video has helped you. I’d love to hear your feedback!

Easy on This Week’s Video Blog

If it was easy, everyone would be doing it!

Even with the economy the way it has been, we know true professionals continue to put time and energy into what needs to be done.

In this week’s video I want to share a few tips on investing in your business.

Spend wisely, capitalize on your investments……and then for years to come, enjoy what you’ve worked so hard to do.

P.S.: If you know folks that would like to receive my weekly video blog, just ask them to sign up via email or RSS feed on the link at the bottom righthand corner of my home page.

Condition of Assets on This Week’s Video Blog

What is the condition of your assets?

After you watch this week’s video, look at your building……go outside and look at your trucks……are they clean? Do they convey the image you want to convey?

When looking at your office with a fresh set of eyes, what would your first impression be?

Watch this week’s video to learn more on the importance of the condition of your assets.

P.S.: Feel free to share this video blog with anyone you think would benefit from it!

Creating Environment on This Week’s Video Blog

What are you doing to create an environment in your business?

Remember that you control what goes on in your business!

As you watch this week’s video, stop and think about what you can do to change the environment to what you need it to be. I’ll give you a few tips to get you started in the right direction to accomplish your business goals.

P.S.: If you know of people that could benefit from my weekly video blog too, just ask them to sign up via email or RSS feed on the link at the bottom righthand corner of my home page.

Change on This Week’s Video Blog

Did you know that change is one of the most difficult things for people to deal with?

In this week’s video, I will give you a few pointers on dealing with change. If you want different results, it’s time to do some things differently.

I encourage you today to make changes which will take you and your business to the next level.

P.S.: Let me know what is on your list to change. I always love to hear your feedback!

Your A-Game on This Week’s Video Blog

What game are you good at?

Be aware of what motivates you, your staff and your customers.

In this week’s video, I am going to give you some tips on how to match the right people on your team with your clients depending on their interests.

Identify your A-game……enjoy it and do your best at it.

P.S.: If you know folks that would like to receive my weekly video blog, just ask them to sign up via email or RSS feed on the link at the bottom righthand corner of my home page.

Always be Watching on This Week’s Video Blog

Things can happen very quickly in our business.

Always be on the lookout for changes in the marketplace……changes with your customers……changes with insurance companies.

In this week’s video, I’ll be giving you some tips and advice to help you react quickly.

Be on the lookout for ways to change your business so you don’t get caught in a disaster of a wildfire!

P.S.: Let me know how this week’s video has helped you. I’d love to hear your feedback!

Branding on This Week’s Video Blog

Is your branding attracting customers?

In this week’s video, we talk about how the image that you’re projecting can attract or deter customers. Is the signage on your business fresh? What does your equipment look like? It does matter……customers want to know that they are dealing with reputable companies.

Keep yourself looking reputable and you’ll go a long way to building a brand that will help you achieve your goals.

P.S.: If you know folks that would like to receive my weekly video blog, just ask them to sign up via email or RSS feed on the link at the bottom righthand corner of my home page.

Accountability on This Week’s Video Blog

In this week’s video I encourage you to find someone to be accountable to.

Whether another business owner, partner, your spouse……find someone that will hold you accountable……then set some key action goals, timelines and S.M.A.R.T. goals.

If you set S.M.A.R.T. goals and find someone to hold you accountable, I guarantee you will have more success than you ever thought possible.

P.S.: Let me know how this week’s video has helped you. I’d love to hear your feedback!

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