What is Your Core Value on This Week’s Video Blog

In this week’s video I ask, “What is your core value?” Can you sum it up in one word…… or at least in one sentence? Do your employees know what your core value is? You should have a core value, something you stand for long after...

No F.E.A.R. on This Week’s Video Blog

Too many times, we fear things that are not really going to affect us in the big picture. In this week’s video I talk about how we often worry about how our customer is going to react when we tell them the real story about what we have to do in their home or...

Adapt and be Creative on This Week’s Video Blog

In this week’s video I just finished a great workshop in Scottsdale, Arizona and there are lots of good things happening in this industry. Yes, we have many challenges and curve balls, but we need to adapt and be creative. This business is matured but there are...

Are Business Plans Relevant on This Week’s Video Blog

Are business plans still relevant? That’s a question I get asked a lot. In this week’s video, I have a simple answer for you…… YES! There are so many questions that go unanswered if you don’t have a vision, mission and a plan for your...

Stand Out on This Week’s Video Blog

How do you stand out from your competition? In this week’s video I am standing in front of some tourist shops and they all look the same. It got me thinking, how do we as restoration contractors make our business stand out so that adjusters, agents and other...
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